What information we collect from you
In General We receive and store any information
you enter on our Web site or give us in any other way. This
includes information that can identify you ('personal information'),
including your first and last name, telephone number, postal
and e-mail addresses, and, in some cases, billing information
(such as credit card number, cardholder name, and expiration
date). We also may request information about your traveler
preferences, including meal requests, seat selection, frequent
flyer/hotel/car rental program information, and ticketing
options. You can choose not to provide information to us,
but in general some information about you is required in
order for you to register as a member; purchase products
or services; complete a traveler profile; participate in
a survey, contest, or sweepstakes; ask us a question; or
initiate other transactions on our site
Passenger Information When you make travel
or other arrangements for someone else through getWashingtonOnline.com,
we will request personal information and travel preferences
about that individual. You should obtain the consent of
other individuals prior to providing getWashingtonOnline.com
with their personal information and travel preferences,
as any access to view or change their information will be
available only through your account.
Information from Other Sources We also
may periodically obtain information about you from our business
partners and other independent third-party sources and add
it to our account information. Examples of information we
may receive include: updated delivery and address information,
which we use to correct our records and to facilitate proper
delivery of travel information; and demographic information,
which we use to better understand your potential purchasing
preferences.
Automatic Information We automatically
collect some information about your computer when you visit
getWashingtonOnline.com.
For example, we will collect your IP address, Web browser
software (such as Netscape Navigator or Internet Explorer),
and referring Web site. We also may collect information
about your online activity, such as trips viewed and purchases
made. One of our goals in collecting this automatic information
is to help customize your user experience.
Cookies and Other Web Technologies When
you visit getWashingtonOnline.com,
we may assign your computer a 'cookie' (a small, unique
identifier text file). For example, whenever you sign in
as a getWashingtonOnline.com
member, we record your member ID and the name on your member
account in the cookie file on your computer. We also may
record your password in this cookie file, if you checked
the box entitled 'Save this password for automatic sign-in.'
Note that member IDs, passwords, and any other account-related
data included in such cookies are encrypted for security
purposes. You can always choose not to receive a cookie
file by enabling your Web browser to refuse cookies or to
prompt you before accepting a cookie. Please note that if
you refuse to accept cookies from getWorldHotels.com,
you may not be able to access many of the travel tools offered
by getWashingtonOnline.com.
Information Collected by Third-Party Advertising
Companies Third-party advertisers, such as those we use
to serve ads on our behalf across the Internet, may use
cookies and other technologies (such as Web beacons or single-pixel
GIFS) for several purposes, including: to measure the effectiveness
of their ads; to analyze, modify, and personalize advertising
content on getWashingtonOnline.com
and other sites; and to provide ads about goods and services
we hope will be of interest to you. We do not have access
to or control over cookies or other features they may use,
and the information practices of these advertisers are not
covered by this Privacy Policy
How we use your information
getWashingtonOnline.com
uses sensitive billing information (such as cardholder name,
credit card number, and expiration date) for the purpose
of completing the travel purchases you conduct on our site.
We use other information about you for the following general
purposes: to provide you with the products and services
you request; to provide you with travel confirmation and
updates; to manage your account, including processing bills
and providing travel notifications; to communicate with
you in general; to respond to your questions and comments;
to measure interest in and improve our products, services,
and Web site; to notify you about special offers and products
or services that may be of interest to you; to otherwise
customize your experience with getWashingtonOnline.com;
to reward you as part of any reward and recognition program
you choose to join; to solicit information from you, including
through surveys; to resolve disputes, collect fees, or troubleshoot
problems; to prevent potentially prohibited or illegal activities;
to enforce our Terms of Use; and as otherwise described
to you at the point of collection.
Please review 'Your choices with respect
to the collection and use of your information' below.
With whom we share your information Top
getWashingtonOnline.com
may share your information with the following entities:
>>Suppliers such
as hotel, airline, cruise, or car rental companies, or activity
providers, who fulfill your travel reservations. Throughout
getWashingtonOnline.com,
all services provided by a third-party supplier are described
as such. We do share your email address with these suppliers
to help in fulfilling the travel reservation you have made
on getWashingtonOnline.com.
We do not place limitations on our suppliers' use or disclosure
of your other personal information. Therefore, we encourage
you to review the privacy policies of any travel supplier
whose products you purchase through getWashingtonOnline.com.
Please note that these suppliers also may contact you as
necessary to obtain additional information about you or
to facilitate your travel reservation.
>> Third-party vendors
who provide services or functions on our behalf, including
credit card processing, business analytics, customer service,
marketing, distribution of surveys or sweepstakes programs,
and fraud prevention. These companies have access to personal
information needed to perform their functions but are not
permitted to share or use the information for any other
purpose.
>>
Business partners with whom we may jointly offer products
or services. You can tell when a third party is involved
in a product or service you have requested because their
name will appear with ours. If you choose to access these
optional services, we may share information about you, including
your personal information, with those partners. Please note
that we do not control the privacy practices of these third-party
business partners and recommend you evaluate their practices
before deciding to provide your personal information.
>> Companies within
the getTickets family who provide services or functions
on our behalf, including credit card processing, business
analytics, customer service, marketing, distribution of
surveys or sweepstakes programs, and fraud prevention. These
companies have access to personal information needed to
perform their functions but are not permitted to share or
use the information for any other purpose.
>> Third-party
vendors Sharing this information with our U.S. corporate
affiliates, enables us to provide you with information about
products and services, both travel-related and other, which
might interest you. To the extent that our corporate affiliates
have access to your information, they will follow practices
that are at least as restrictive as the practices described
in this Privacy Policy. They also will comply with applicable
laws governing the transmission of promotional communications
and, at a minimum, give you an opportunity in any commercial
e-mail they send to choose not to receive such e-mail messages
in the future.
We also may share your information:
>> In response to subpoenas, court
orders, or other legal process; to establish or exercise
our legal rights; to defend against legal claims; or as
otherwise required by law. In such cases we reserve the
right to raise or waive any legal objection or right available
to us.
>> When we believe it is appropriate
to investigate, prevent, or take action regarding illegal
or suspected illegal activities; to protect and defend the
rights, property, or safety of getWashingtonOnline.com,
our customers, or others; and in connection with our Terms
of Service and other agreements.
>> In connection with a corporate
transaction, such as a divestiture, merger, consolidation,
or asset sale, or in the unlikely event of bankruptcy.
Other than as set out above, you will be
notified when personal information about you will be shared
with third parties, and you will have an opportunity to
choose not to have us share such information.
We also may share aggregate or anonymous
information with third parties, including advertisers and
investors. For example, we may tell our advertisers the
number of visitors a Web site receives or what are the most
popular vacation destinations. This information does not
contain any personal information and is used to develop
content and services we hope you will find of interest
How you can access your information Top
You can access your information at various
points on the getWashingtonOnline.com
Web site. These include:
• The “My Account” or
“Sign in” page on getWashingtonOnline.com,
where you can view, update, or change your personal information.
On this page, you also can change your password; elect to
have an automatic password sign-in when logging on to getWashingtonOnline.com;
add new travelers and delete existing travelers from your
member profile; update or correct names, phone numbers,
and emergency contacts for travelers associated with your
profile; and update your travel preferences
• The Itineraries page, where you
can view, update, or delete your saved trip itineraries
You can close your getWashingtonOnline.com
account at any time without any penalty or limitation. We
will send you an e-mail confirming your request to close
your account to the e-mail address contained in your member
profile. Please note that after you close an account, you
will not be able to sign in or access any of your personal
information. However, you can open a new account at any
time. Please also note that we may retain certain information
associated with your account for analytical purposes as
well as for recordkeeping integrity.
Your choices with respect to collection
and use of your information Top
•
As discussed above, you can choose not to provide us with
any information, although it may be needed to make travel
purchases or to take advantage of certain features offered
on getWashingtonOnline.com.
•You
also can add or update information on the “My Account”
or “Sign in” pages and Itineraries pages and
close your account as described above.
• When you register as a member
on getWashingtonOnline.com,
you will be given a choice as to whether you want to receive
e-mail messages from getWorldHotels.com or getTickets, LLC
about special offers. Whether registered as an getWashingtonOnline.com
member or not, you also will be given the opportunity to
unsubscribe from commercial messages in any such e-mail
we send. Please note that we reserve the right to send you
other communications, including service announcements, administrative
messages, and surveys relating either to your getWashingtonOnlines.com
account or to your transactions on getWashingtonOnline.com,
without offering you the opportunity to opt out of receiving
them.
• The Help portion of the toolbar
on most browsers will tell you how to prevent your browser
from accepting new cookies, how to have the browser notify
you when you receive a new cookie, or how to disable cookies
altogether. Please note that if you refuse to accept cookies
from getWashingtonOnline.com,
you will not be able to access portions of our site.
How we protect your information
We want you to feel confident about using
getWorldHotels.com
to plan and purchase your travel, so we are committed to
protecting the information we collect. While no Web site
can guarantee security, we have implemented appropriate
administrative, technical, and physical security procedures
to help protect the personal information you provide to
us. For example, only authorized employees are permitted
to access personal information, and they only may do so
for permitted business functions. In addition, we use encryption
when transmitting your sensitive personal information between
your system and ours, and we employ firewalls and intrusion
detection systems to help prevent unauthorized persons from
gaining access to your information.
Children's privacy
getWashingtonOnline.com
does not sell travel or other services for purchase by children.
Should a child whom we know to be under 13 send personal
information to us, we will use that information only to
respond directly to that child to inform him or her that
we must have parental consent before receiving his or her
personal information.
External Links
If any part of the getWashingtonOnline.com
Web site links you to other Web sites, those Web sites do
not operate under this Privacy Policy. We recommend you
examine the privacy statements posted on those other Web
sites to understand their procedures for collecting, using,
and disclosing personal information.
Changes to this Privacy Policy
getWashingtonOnline.com
may update this Privacy Policy in the future. We will notify
you about material changes to this Privacy Policy by sending
a notice to the e-mail address you provided to us or by
placing a prominent notice on our Web site
How you can contact us
If you have questions about either Privacy
Policy (or your travel planning or purchases), please e-mail
us at bizdev[at]getTicketsInc.com please use “Privacy
Policy questions” in the subject line. Failure to
mention the “privacy policy questions” in the
subject line could delay response to your questions. . This
Privacy Policy is effective as of January 1, 2008.